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" I was almost sorry when I had to leave"

About: Wrightington Hospital / Trauma and orthopaedics

(as the patient),

I went into hospital as a day patient. I was made to feel welcome straight away by the staff on ward 1.

After my procedure I discovered I would have to stay overnight and transferred to ward 6. The staff on both wards could not do enough for me. I never felt that I was a burden even though both ward 1 and 6 was full.

Really excellent standard and choice of food to choose from. I was almost sorry when I had to leave.

Well done to everyone from the cleaners to the consultants. I had an exceptional stay.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 9 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 21/05/2014 at 10:40
Published on Care Opinion at 12:09


Thank you very much for your most positive feedback following your recent stay on both Ward 1 and Ward 6 at Wrightington Hospital. It will be a pleasure to forward your comments to the staff in both areas in recognition of their hard work and professionalism in providing an excellent service which we are very proud of.

Kind regards

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