"Physio would always ‘go the extra mile’ to reassure me"

About: Community Health Services / Community physiotherapy

(as the patient),

I received fantastic care from Kate, the physio on the Eldercare Ward at Whiston Hospital.

I could barely move my right arm and was in so much pain when I first went to see Kate. But after her help and continuous treatment (both physiotherapy and Pilates) I was able to return to work.

My appointments were always on time and Kate would always ‘go the extra mile’ to reassure me when I had lost all hope of improvement.

The Pilates class not only improved my movement and posture but also my confidence.

I received excellent treatment from Kate.

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Response from Katherine Earlam, PALS Officer, 5 Boroughs Partnership NHS Trust

Thank you so much for your appreciation of our service. I am so happy that you recieved a great service from us. Please do not hesitate to contact us in the future.

kind regards

PALS Service

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