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"The physio was excellent and took time to explain the exercises"

About: Community Health Services / Community physiotherapy

(as the patient),

Fractured my ankle in September and started physio in November. Was referred to lower limb exercise class and started in March for 6 sessions.

Emma, the physio, was excellent and took time to explain the exercises and the way the body works/heals. There were approximately 6 patients in the class and she took the time with each of us to make sure we were exercising correctly.

We also had a student physio during some classes – from Salford Uni – and he too was excellent.

My main problem was confidence, but I was assured my ankle was up to it!

Well worthwhile attending. Well done Emma and thanks.

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 9 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 15/05/2014 at 09:22
Published on Care Opinion at 11:18


Thank you so much for your comments, so happy that you received an excellent service from our Trust.

kind regards

PALS service

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