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"appointment over 2hours behind"

About: Burnley General Hospital

well had a appointment and they were running 2hours late that meant i would have been there till 7oclock not good enough, shocking if i had been late i probably would not be seen anyway had to leave at 5.30 not seen the doctor wait for another appointment

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Responses

Response from Burnley General Hospital 9 years ago
Burnley General Hospital
Submitted on 27/06/2014 at 18:55
Published on nhs.uk on 28/06/2014 at 04:00


Thank you for sharing your feedback with us. We are very sorry that your recent experience with us wasn't what you expected, we always strive to deliver safe, personal & effective care. If you would like to discuss your concerns with us further please contact our Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns.

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