"Audiology repair"

About: Pontefract General Infirmary Pontefract General Infirmary Pontefract WF8 1PL

Posted via nhs.uk 9 years ago

I had an 8.45 am appointment Monday 12th May. The female member of staff that dealt with the repair was abrupt, aggressive and showed no compassion when I discussed my individual hearing issues. I came home and cried. I have been hearing impaired for 20 years and have never received such cold service.

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Pontefract General Infirmary

Submitted on 12/05/2014 at 17:31

Published on nhs.uk on 13/05/2014 at 04:00

We are sorry that thisr expoerience was so poor and would be pleased to investigate if the patient would like to contact us directly.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Pontefract General Infirmary

Activity

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Audiology repair

"Audiology repair"

Responses

Keyboard Shortcuts