"efficient service but dirty toilets"

About: University Hospital Lewisham

I was referred on a Sunday via 111. The process was very smooth, efficent and the doctors were great. My only gripe was with the toilet. They were filthy with no toilet roll, hand towels and the toilet seat had been ripped off. The cleaner chart said last checked on Thursday lunchtime.

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Response from University Hospital Lewisham

Due to technical issues you may not have received a response to your comments.

Thank you for your positive comments and taking the time to offer this feedback. Your comments regarding the toilets have been shared with the cleaning team.

Kind regards

Patient Experience Team

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