"A&E admission Friday 9th May"

About: St Mary's Hospital

My 7 year old son had an unexpected visit to A&E following an accident at the park. He was seen promptly and given pain relief quickly for a broken collar bone. The staff treated him with great compassion from the moment we arrived to the moment we left. We felt very well informed about his break, the treatment for it at home, follow up appointment at the fracture clinic and reassured about returning if we had any concerns. This is not our first visit to A&E at St Mary's and on the two previous occasions we also found the staff very professional, helpful and caring. Many thanks

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Response from St Mary's Hospital

Thank you for taking time to provide us with this valuable feedback and I am pleased that under the circumstances the experience was a positive one. Your comments have been shared with the A & E Team. May I take this opportunity to wish your son well with any further treatment, and I wish him a speedy recovery.

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