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heartless

Story from nhs.uk

"heartless"

About: Newham General Hospital

I took my daughter to A&E with chronic constipation .. Didn't like the nurses speak to also the receptionist very rude my daughter was vomiting haven't eating anything and was told doesn't need urgent treatment this problem was going on quite some time we later admited rainbow ward doing the same things giving her movicol they keep telling me we waiting surgeon doctors to tell us what to do next i have to watch my daughter suffer in pain by NHS where is the humanity i am very disappointed i tearing me apart seeing my daughter in pain and suffering

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Responses

Response from Newham General Hospital 9 years ago
Newham General Hospital

Submitted on 15/05/2014 at 17:18
Published on nhs.uk on 16/05/2014 at 04:00

Thank you for taking the time to give us your feedback on our A&E services. We were sorry to hear of your daughter's and of your experience whilst with us. We would like to look into the concerns you have raised and ask that you contact us so that we can look into this matter in more detail. Please contact Paul Smith, Matron at pauk.smith3@bartshealth.nhs.uk to provide us with more information. Kind regards Barts Health NHS Trust

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