"Efficiency kindness and care"

About: Good Hope Hospital / Breast surgery

(as the patient),

I was referred by GP on a two week refferal.

I received an appointment for the outpatient breast clinic within the 2 week period.

I wanted to compliment all staff from when I arrived feeling very worried and anxious as you can imagine.

I was dealt with efficiency, kindness and care throughout the whole 2 hours I was there and thankfully left we with great peace of mind following a negative result of my breast lump.

Well done to all of the staff who work in all hospital dealing as best they can with the resources they have keep up the excellent work as it does makes a difference.

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Response from Richard Parker, Managing Director, Good Hope Hospital, Heart Of England NHS Foundation Trust

picture of Richard Parker

Dear Boathouse

Thank you for taking the time to leave a comment & I'm glad to hear about you positive experience here at Good Hope.

We're proud of our team & the efforts they're making to improve patient experience. I will make sure you message is shared with the Breast Service early next week.

Best wishes


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