"Staff problems"

About: Burnley General Hospital

There seem to be some issues with getting doctors, mine has change 4 times in 2 years. One left for retirement after only being registered in the country for 7 months and was only in his mid forties. Are we expected to believe this? The latest one has only been registered in this country since the start of this year and appointments are already being altered. On the ELHT site there are no details of doctors experience, other hospitals (but not all) give details. Perhaps this says something about which hospitals to chose. Due to visit this month but I am asking for a change of hospital.

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Response from Burnley General Hospital

Thank you for sharing your feedback with us. We are very sorry that your recent experience with us wasn't what you expected, we always strive to deliver safe, personal & effective care. If you would like to discuss your concerns with us further please contact our Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns.

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