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very happy

Story from nhs.uk

"very happy"

About: Arrowe Park Hospital

I had a minor procedure here at the end of January, I was very happy with everything that the staff did for me.. everyone was so nice and helpful and put me at ease all the way through the day.. they double checked everything with me before the procedure and made sure I understood what was going to happen, really looked after me afterwards aswell.. can't rate them highly enough

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Responses

Response from Arrowe Park Hospital 9 years ago
Arrowe Park Hospital

Submitted on 23/05/2014 at 11:20
Published on nhs.uk on 24/05/2014 at 04:00

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in the Gynaecology Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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