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The nurse was very respectful to the service user

Posted By Toy661

"The nurse was very respectful to the service user"

About: Community Health Services / Phlebotomy

(as a carer),

The nurse (Linda) came to our day centre to take a blood sample from a service user.

I accompanied the individual and the nurse was very respectful to the service user.

She talked to her and kept her calm and was very efficient.

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 9 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust

Submitted on 16/06/2014 at 14:36
Published on Care Opinion at 15:11

Hello thank you for taking the time to post such positive comments. I will ensure that the posting is forwarded to the relevant team.

Kind regards

Katherine Earlam - PALS officer

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 9 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust

Submitted on 18/06/2014 at 11:03
Published on Care Opinion at 11:59

Thank you for taking the time to provide us with feedback following your visit to the Walk in Centre. We aim to provide an accessible, effective service and comments from our service users allow us to monitor and review the care that we provide. I will ensure that the team see your posting.

Louise Johnstone - Business Manager

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