"My appointments at Haematology Clinic is always running late"

About: New Victoria Hospital / Day hospital

(as the patient),

My appointments at Haematology Clinic is always running late, not just 15 minutes or 30 minutes but 1 hour.

When you’re sitting as long as that, and after travelling on two buses, also having other health issues, it is distressing to say the least. Why do we have app.

A patient since 2001.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear Nails770

Thank you for taking the time and trouble to provide your feedback. We are sorry you are not happy with your Haematology appointments and as we do not have your details, would ask you in the first instance to contact our complaints team on 0141 201 4550 or complaints@ggc.scot.nhs.uk in order to discuss your concerns.

Once again thank you for using Patient Opinion, it is greatly appreciated.

Kind Regards

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