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Terrible!

Story from nhs.uk

"Terrible!"

About: Barnet Hospital

They never answer the phone and seem very quick to get you off once you get through! They do not really seem bothered to help at all just give the basic whats on their screen information. So frustrating! Its not easy to get to and having to drive there just to get a response is a total waste of time and money!

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Responses

Response from Barnet Hospital 9 years ago
Barnet Hospital

Submitted on 23/05/2014 at 09:42
Published on nhs.uk on 24/05/2014 at 04:00

Thank you for taking the time and trouble to write and share your concerns regarding your experience with the Orthopaedics Service. I am sorry to learn of your concerns and your feedback has been passed to the service. I notice that your response is anonymous and, therefore, should you wish us provide feedback about this aspect of the service please do contact our Patient, Advice and Liaison Team (PALS) by email at bcfpals@nhs.net or by telephone on 0208 216 4924. Kind regards The PALS Team

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