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Care of my 80 year old Mother

Story from nhs.uk

"Care of my 80 year old Mother"

About: Royal Bournemouth General Hospital

My Mother who has Alzheimers spent over 2 weeks on ward 16 after un planned surgery. She has received extremely good care from all of the medical team. The staff have been patient and kind and I was never aware of my Mother being distressed. Thank you.

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Response from Royal Bournemouth General Hospital 9 years ago
Royal Bournemouth General Hospital

Submitted on 06/05/2014 at 09:22
Published on nhs.uk on 07/05/2014 at 04:00

Dear ‘Anonymous’ Thank you for taking the time to share your experience with us. I am pleased to hear that your mother was well cared for during her recent unplanned stay on ward 16. It is good to hear that you found the staff to be patient and kind and that your mother did not appear to be distressed during her stay. I will pass on your kind words to the ward sister who I know will share them with her staff. Kind regards Sue Mellor Head of Patient Engagement

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