This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"children need priority"

About: Medway Maritime Hospital

Went to &e last night with my 2yr old and 8 month old granddaughters due to raised lumps on their face.The initial booking in was fast and so was triage so I thought that we would be soon quickly as they were babies.How wrong was I ! We was sent ova to medoc why I don't kno perhaps they were short on staff only to be told by the snotty receptionist that the wait was 2hrs. When I asked don't children take priority they are no iller than anyone else .The waiting room was full of adults with no major injuries so why make babies wait 2hrs ! We finally see a doctor at 10pm which took all of 2 mins to be told looks like an allergic reaction .Also there was no consideration she was a premium baby and she had been in and out of hospital since she was born.I was very uptight to say the least no happy

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Medway Maritime Hospital 9 years ago
Medway Maritime Hospital
Submitted on 19/05/2014 at 11:40
Published on nhs.uk on 20/05/2014 at 04:01


Thank you for taking the time to provide feedback. We are sorry to hear your concerns about MedOCC and have passed your comments onto the Medway Community Health Trust who run that service. If there's anything further we can do to help, please contact our PALS team, email pals@medway.nhs.uk, who will be happy to assist you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k