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Care Opinion

Great care, knowledgeable and friendly staff

Story from nhs.uk

"Great care, knowledgeable and friendly staff"

About: Addenbrooke's Hospital

After being treated in A and E for a broken wrist my son was admitted overnight to have further treatment. I stayed with him and we were made comfortable and informed at every step of his treatment and recovery. Thank you for making my son's first experience of hospitals a positive one.

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Responses

Response from Carole Moderate, Interim PALS and Complaints Manager, Cambridge University Hospitals NHS Foundation Trust 9 years ago
Carole Moderate
Interim PALS and Complaints Manager,
Cambridge University Hospitals NHS Foundation Trust

Submitted on 13/05/2014 at 09:29
Published on Care Opinion at 13:06

Thank you for taking the time to share your positive experience of Addenbrooke’s Hospital with us. We aim to provide a service that is patient centered and in line with our values of Kind, Safe and Excellent. I am very pleased to hear that such a worrying time was also a positive one. Your comments will be shared with the staff who cared for your son.

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