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"Frustrated"

About: Gloucestershire Royal Hospital

ive been seen in the pain clinic for over a year now. No meds suggested have worked, but not for lack of trying!.. I try everything. The first pain consultant I was seeing feel off the face of the earth. She was to make an appointment for a follow up after a procedure and I never heard from her again. To this day I still have no idea where she is/what happened to her. The consultant now was to make an appointment for me and again, nothing! After weeks I was finally able to to get another appointment to spend all of 5 mintues with him. following that..i got a piece of paper with a phone number saying to call. Not impressed so far..still in pain daily and no relief in site :(

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Responses

Response from Gloucestershire Royal Hospital 9 years ago
Gloucestershire Royal Hospital
Submitted on 20/05/2014 at 11:48
Published on nhs.uk on 21/05/2014 at 04:00


Hello there, We're very sorry to hear that you've had such a negative experience of our services. We would like to take a few more details so that we can investigate this further. In order to do this, would you be happy to contact our patient liaison team (PALS) on 0800 019 3282 (Free phone) or by emailing pals.gloucestershirehospitals@glos.nhs.uk ? Thanks again for getting in touch Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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