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"Care for Gladys Bayliss (Deceased)"

About: Good Hope Hospital

I am commending the staff at Good Hope hospital who dealt with my elderly neighbour Brenda in a caring and professional manner during her final days there. She was 92 years old and had been in and out of Good Hope on many occasions and each time she stayed there, she always received excellent care. I know that the NHS has'nt always been up to standards on some peoples list and with the media giving the service a bit of a thumbs down, but from my personal view, I found that the nursing staff and doctors diid brilliantly and I just wanted to commend them with those comments. Well done Good Hope. Many Thanks, Harry Higgs c/o Alan Higgs Brenda's carer.

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Responses

Response from Ann-Marie Riley, Head Nurse, Good Hope Hospital, Heart Of England NHS Foundation Trust 9 years ago
Ann-Marie Riley
Head Nurse, Good Hope Hospital,
Heart Of England NHS Foundation Trust
Submitted on 02/05/2014 at 22:41
Published on Care Opinion on 03/05/2014 at 19:06


picture of Ann-Marie Riley

Dear Harry

Thank you so much for your kind words. It is always lovely to be able to pass on positive feedback to the clinical teams.

Your post doesn't mention any particular team so I will ensure your feedback is featured in our site magazine.

Many thanks again

Ann Marie

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Response from Good Hope Hospital 9 years ago
Good Hope Hospital
Submitted on 11/03/2015 at 14:25
Published on nhs.uk on 12/03/2015 at 00:00


Thank you so much for your kind words. It is always lovely to be able to pass on positive feedback to the clinical teams. Your post doesn't mention any particular team so I will ensure your feedback is featured in our site magazine. Many thanks again Ann Marie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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