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consultant didn't even turn up

Story from nhs.uk

"consultant didn't even turn up"

About: Birmingham Dental Hospital

I live in coventry and was referred to BDH as the treatment I need is not available from my hospital after turning up I was seen by a "dentist" not the named consultant and the after having x-rays of my teeth when I was there for my Jfaw! 2hrs later told the consultant would not be in today with no alternative! After a 4month wait for consultation not good enough! And now have to wait again

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Responses

Response from Birmingham Dental Hospital 9 years ago
Birmingham Dental Hospital

Submitted on 02/05/2014 at 09:09
Published on nhs.uk on 03/05/2014 at 04:00

Thank you for your feedback and I am sorry your expectations were not met when you attended Birmingham Dental Hospital. In order to look into the situation we require your personal details and ask you to contact the Customer Services Team on 0800 917 2855 at your earliest convenience.

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