"Ward A9 great day nurses but not certain night..."

About: New Cross Hospital

On the 10th April in agony at 11pm rang buzzer an angry fed up nurse said 'did u ring that buzzer ? I said yes I am in a lot of pain ! She said will have a word with doctor. She never did she just watched me writhing in pain crying on the bed by 12-1 went up to desk at a9 asked can I see a docter in agony lady at desk said she was a docter in a rude manner and said would get back to me? She never did ! Left there till 5 am rocked myself crying to sleep? awful experience . Such a shame as all the other nurses were wonderful just takes one to ruin everything.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from The Royal Wolverhampton NHS Trust

I was sorry to read your comments relating to your recent patient experience on ward A9.

To enable me to look further into your concerns, I would be grateful if you could contact our Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Judith Davis

Acting Patient Experience Lead

Updates, changes and questions related to this story