"I now hope the results will be just as fast"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Ear, Nose and Throat

(as the patient),

My experience overall after being referred by a GP was a service of excellence. I expected to wait a while for follow-up scans after initial consultation with the ENT specialist, but it happened very swiftly.

I now hope the results will be just as fast, will help for the pain!

Thank you very much.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your feedback regarding your recent referral.

It is pleasing to note that your overall experience exceeded your expectations and there was no delay with your follow up appointments.

Thank again for taking the time to write to TRAQS and we wish you well for the future.

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Response from The Princess Royal Hospital

Thank you for your kind comments, which I will forward on to the ENT department Patient Services Shrewsbury and Telford Hospital NHS Trust

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