"Outpatients Services"

About: The Tunbridge Wells Hospital

Recently had to go to the Tunbridge Wells Hospital for Outpatients services, what a delight. Automated service (with a pleasant human face at each state) kept moving though the system from the memento I arrived until the moment I left, this included - check in x2, nurse assessment and bloods. It was like being in Disney Land, although I was in a queue of sorts I constantly felt I was moving forward. Hospital was spotlessly clean and staff were friendly and helpful! Well done NHS!

Story from NHS Choices

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Response from The Tunbridge Wells Hospital

Firstly, please accept our sincere apologies for the delay in responding to you. Thank you for taking the time to leave feedback on your recent experience of the outpatients services at Tunbridge Wells Hospital. We were delighted that you had such a positive encounter and that you found our automated service so efficient. Kind Regards The PALS Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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