"Labour ward"

About: Kettering General Hospital

Disgusted ! I gave birth very quick , so no time for my drip ! So once baby was out drip went in, then I was left on the bed for 4 n half hrs laying in my labour mess , was told I not aloud to move , shower or wash , they changed the big matt under me twice ! I had no bed sheets or blanket , only a very small sheet , I had to use my jumpers to cover me up ! Nurse never realy came in to check on me , I had after pains too , rec 1st lot of pain killers straight away , but then had to wait 7 hrs for the nxt lot ! I was also pushed in to going home early. Which ment they didn't want me up on th ward, it was buzzy so they told me ! But on my paper it was written down that I choose for early discharge! I was put on the injections for blood clots , come bk tommorow and collect the injections, they wnt ready until 7 pm that evening !! And now I'm suffering from a uterine infection, on two lots of meds, if this was my first baby it would of put me off going Kettering ever again ! You made me feel dirty with no dignity , and that's not how u should should feel when You have a beautiful baby in your arms!

Story from NHS Choices

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Response from Kettering General Hospital

I am extremely saddened to read your review and I am sorry that you have had this experience. I would like to investigate your care further to ensure that this does not happen again and would therefore welcome an opportunity to meet with you and discuss in full your experience. This will enable me to ensure that I can share your comments with the staff involved and ascertain what lessons can be learnt to prevent this from happening again. If you feel you would like to discuss this further with me, please contact Bev Clarke (PA) to arrange an appointment on 01536 492895. Mara Tonks Lead Midwife for Delivery Suite

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