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"Compassionate care and excellent service"

About: West Suffolk Hospital

After going through the out of hours GP process (which worked very well) I was admitted on Easter Sunday to Ward F6 for surgery on a painful abscess. The staff were superb - professional in every way, including taking the time to be very caring and compassionate (especially as the abscess was in a very delicate area!). My stay was less than 24 hours, but I came across a wide range of surgical and ward staff (including those who support the work of nurses through keeping the wards clean, patients fed and so on). Every single one I encountered was a credit to the hospital and my thanks go to them all. Over the past few months I have had other surgery and hospital visits and have always found unfailingly kind, caring, hugely professional staff. This is a hospital to be proud of.

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Responses

Response from West Suffolk Hospital 9 years ago
West Suffolk Hospital
Submitted on 23/04/2014 at 12:10
Published on nhs.uk on 24/04/2014 at 04:00


Thank you for your very kind comments. We will ensure that your review is passed on to the F6 ward manager so that it may be shared with staff.

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