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Very efficient from the moment ...

Story from nhs.uk

"Very efficient from the moment ..."

About: St Richard's Hospital

(as the patient),

What I liked

Very efficient from the moment of my arrival in A&E. Staff there were very friendly and reassuring. All tests were completed quickly and was admitted to CCU where the staff were very attentive. Everywhere very clean.

What could be improved

Discharge lounge was really busy and it took a long time to get medications.

Anything else?

Can't fault the hospital really, its the best I've been in, and there have been a few!!

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Responses

Response from St Richard's Hospital 15 years ago
St Richard's Hospital

Submitted on 27/01/2009 at 11:19
Published on nhs.uk on 28/01/2009 at 04:02

Dear Sir/Madam

Thank you so much for your kind comments. We will pass them along to our hard working A&E team members. We will also pass along your observation of our discharge lounge to the operational manager in charge.

Once again, many thanks

Tara Lennon-Jones

Head of Business Development

on behalf of St Richard's hospital

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