"felt terrible after being discharged"

About: Queen's Hospital, Burton Upon Trent

Conversation went, what are you doing in one of our rooms, ( like I had a choice) The Prostate will need examine, I explained I had it checked 15 years ago. But not like this, I felt abused in this exam tha DR wouuld not look me in the eye and just said discharge him . I do not even know if my prostate was OK. I felt no explaination was given and I was just expected to go away.

Story from NHS Choices

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Response from Queen's Hospital, Burton Upon Trent

Thank you for your comments. We are sorry that your patient experience did not met with you expectations and you felt you did not receive the appropriate care and treatment. We shall pass on your comments to the department that your were seen. If you would like to contact our Patient Advice and Liaison Service (PALS) by either telephone 01283 593110 or by email pals@burtonft.nhs.uk

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