About: Cumberland Infirmary

If you have on going appointments which you need bloods done they really needs to be some where you can this done within the hospital. At the moment I am given the form to take to my GP but if you cant get in with them I cant get my bloods done before my next appointment. May it has been my fault with not booking earlier but surely there should be this service in the hospital I know that Bradford Royal Infirmary has this service so why cant Cumberland Infirmary this is a major hospital in Cumbria.

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Response from Cumberland Infirmary

Dear Sir, Thank you for contacting us about this experience, I am sorry that it was evidently frustrating for you. The position regarding taking blood samples for patients attending the hospital varies according to the specific circumstances , so I am unable to comment in your particular case why accessing the hospital Phlebotomy ( blood ) service was not the case here. We would welcome you to get in touch with our Patient Advice and Liaison Service (PALS) team at the Cumberland Infirmary to explain your experience in more detail so that can answer your specific query . You can reach the PALS team on 01228 814008 between 8.30am and 4.30pm Monday to Friday, or by sending us an email to PALSCIC@ncuh.nhs.uk. I hope this is helpful for you . With best wishes . Alison Patient Experience

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