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Excellent work by casualty staff

Posted By sammy seal

"Excellent work by casualty staff"

About: Darent Valley Hospital / Cardiology

(as a relative),

In April 2014, my wife was taken the Darenth Hospital with a suspected heart problem and pains in her left arm.

During the whole of the time she was there, everybody attached to the casualty went out of their way to make her comfortable. She received ECG's, blood tests, x-rays, blood pressure tests physio tests and everything else connected with this type of medical care.

The staff certainly went out of their way to make her feel comfortable I am sorry that I did not get the names of any one of the ten people or so who looked after her but they were all very professional at their jobs and I include the ward orderly who gave her tea in the morning. I am pleased to say that she did not suffer a heart attack and she was discharged the following morning.

In the current climate of NHS bashing by the media I am pleased to say Darenth hospital is great. I do not feel anybody could find fault with your staff.

Thank you.

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Responses

Response from Sue Daniels, E-Communications Manager, Dartford and Gravesham NHS Trust 10 years ago
Sue Daniels
E-Communications Manager,
Dartford and Gravesham NHS Trust

Submitted on 23/04/2014 at 09:28
Published on Care Opinion at 10:58

Dear Sammy

Thank you so much for taking the time to write this glowing review about your wife's excellent care at Darent Valley Hospital. The A&E Department have been notified of your kind words and we do hope your wife is making a good recovery.

With best wishes

The Communication Team

Darent Valley Hospital

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Update posted by sammy seal (a relative)

Thank you for your very welcome response

People seem to moan about the waiting times in casualty departments but my wife and I could not have cared how long it takes as long as you get the required result.

One thing I forgot to mention was the fact I caught a nasty cold in the casualty waiting room. This was down to the howling gale that was comming through the vents. But like I said, my wife has obtained the right result so I know I can put up with the sniffles for a couple of days

Thasnk you so much

Response from Darent Valley Hospital 9 years ago
Darent Valley Hospital

Submitted on 09/09/2014 at 12:30
Published on nhs.uk on 10/09/2014 at 04:01

Thank you for this wonderful feedback regarding the care of your wife in our A&E Department, the staff have been notified of your glowing review. We were so pleased to read that the tests carried out by our staff confirmed that she had not suffered a heart attack, and we do hope that she has now made a full recovery. Also thank you for commenting that Darent Valley is a great hospital, we think so too! With best wishes The Communication Team Darent Valley Hospital

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