"gallstones, pancreatitis unexpected long stay,..."

About: The Whittington Hospital

After 6 hours of intense abdominal and back pain and severe vomiting I gave in and called an ambulance at around 2am which quickly took me to the A&E department of The Whittington hospital. After a short wait I was taken into a room and examined, the doctors could tell i was in bad pain and gave me painkillers and morphine whilst they did tests to see what the problem was. After a few hours i was given a bed and told I would have to stay the night for monitoring. The next day i was sent for an x-ray and ultrasound and they told me I had allot of gallstones and acute pancreatitis also stones were blocking my bile pipe causing jaundice. My blood pressure kept spiking so I had to be monitored for a few days before having a procedure where a camera is put down the throat and something used to move the stones, after that i was monitored again because they explained in some cases pancreatitis can be fatal so they wanted to take every precaution. They changed the antibiotics they had been given me to a different sort which seemed to balance me out. All together over around 14 days I was given 2 x-rays an ultrasound a full MRI scan and loads of blood tests, IV drips, oxygen, painkillers, morphine, I can honestly say I was amazed by how efficient , professional, caring and respectful all the doctors, nurses, students and food staff were. This was my first ever admission to a hospital at the age of 25 so all these new things could have made me quite nervous but every person i came in to contact with made me feel at ease. On my 15 day in the hospital they operated and removed my gallbladder and within 2 days I felt great and well enough to leave, I was given a large bag of bandages and dressings and a ton of meds, which the nurse fully explained how to use I was also given 2 letters explaining everything that had happened and how they responded to it, one for me and the other for my GP. Its now a week since the op and all is healing well and I just wanted to take a minute to thank all the people that were so good to me. when your in a lot of pain you are vulnerable and uncomfortable but I really don't think I could have received better care.

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Response from The Whittington Hospital

Thank you for your compliments which have been shared with our staff. An efficient, professional service and caring staff is something we know is important to patients and it is important to us. It encourages us to continue to work hard to maintain the high standard of care we aim to provide daily. We really appreciate you taking the time to share your feedback with us. We are pleased to know that you are healing well and wish you a full and speedy recovery.

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