"Getting a gp appointment at a&e"

About: Manchester Royal Infirmary

I'm so impressed with the Gp service at a&e after trying for 4 days to get a Gp appointment I had no choice but to attend a&e . After seeing a nurse I was amazed that they where able to refer me to a lovely lady who rang up my doctors and got me a appointment the same day . This is a fantastic service which will hopefully take the pressure of the wonderful staff at a&e . I was given paperwork to take with me from the lovely lady who made sure I was happy before I left . Well done MRI great service.

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Response from Manchester University NHS Foundation Trust

Thank you for your comments posted on the Patient Opinion website regarding your care in April 2014. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to hear that you thought that the nurses took good care of you by assisting you in getting a GP appointment. We can assure you that we have passed on your thoughts to the A&E Manager and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

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