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A&E useless and incompetent

Story from nhs.uk

"A&E useless and incompetent"

About: Basildon University Hospital

doctor gave baby penicillin when told he was allergic to it - but gave anyway. went back following day staiting same problem , waited 2 and half hours to be given different medication if only the doctor listened in the first place, baby wouldnt have had to suffer guess thats why they call it basildon university hospital Full of students I guess

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Responses

Response from Basildon University Hospital 10 years ago
Basildon University Hospital

Submitted on 17/04/2014 at 14:23
Published on nhs.uk on 18/04/2014 at 04:00

We are sorry to hear that you are not happy with your experience in the emergency department at Basildon and Thurrock University Hospitals NHS Foundation Trust. We will be forwarding your comments to the Emergency department Management straight away. Can we also encourage you to contact the Patient, Advice and Liaison Service on pals@btuh.nhs.uk or 01268 524900 ext 4441 should you wish to discuss your concerns further. Thank you for taking the time to post your comments.

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