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Fabulous patient care - fabulous hospital!

Story from nhs.uk

"Fabulous patient care - fabulous hospital!"

About: Trafford General Hospital

Took an elderly parent to the UGC on Sunday lunchtime - speedy triage followed and then a doctor saw her almost immediately afterwards - spending plenty of time to re-assure and settle. Clinician was attentive and listened well to issues and gave my relative a thorough and sympathetic examination. Top notch care and excellent service. Thank you - good to see the birthplace of our NHS is still streets ahead of others.

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust 8 years ago
Central Manchester University Hospitals NHS Foundation Trust

Submitted on 07/08/2015 at 10:50
Published on Care Opinion at 11:21

Thank you for your comments posted on the NHS Choices and Patient Opinion website regarding your care received in the Urgent Care Centre at Trafford General Hospital. It was very kind of you to write and compliment the service as it is always good to receive positive feedback which reflects the hard work and dedication of our staff. It was also reassuring to hear that your elderly parent received a professional and efficient service, something we strive to deliver to all our patients. I can assure you that we have passed on your thoughts to all the staff working within the Urgent Care Centre. The new Urgent Care Centre works much in the same way as the previous A&E department and can be visited for the treatment of a wide range of conditions from minor injuries and illnesses to suspected fractures and wounds. The Urgent Care Centre is open daily from 8.00am - midnight and is staffed by a highly skilled team of Accident and Emergency doctors and nurses. Once again thank you for taking the time to post your opinion and we wish you and your relatives well

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