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Excellent service. Hard to fault. ...

Story from nhs.uk

"Excellent service. Hard to fault. ..."

About: Royal Free Hospital

(as the patient),

What I liked

Excellent service. Hard to fault. I went to the A&E department at 1pm on a weekday. I was first seen after 30 minutes, had blood tests and an x-ray within 90 minutes and was finished at the pharmacist after 2 hours. Everyone I dealt with was helpful and respectful even though it was quite busy.

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Responses

Response from Royal Free Hospital 15 years ago
Royal Free Hospital

Submitted on 23/12/2008 at 12:42
Published on nhs.uk on 24/12/2008 at 04:02

We are delighted to hear you were so pleased with your care in the A&E department. The staff concerned will be made aware of your comments - thank you for letting us know.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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