My daughter was refereed to this A & E to see a specialist doctor,we were told by the doctor referring her that we would not have to wait in the A & E just hand them my daughters paperwork and then we would be seen straight away,when i tried to explain this to the receptionist she was very rude and shouted at me,when i asked her to please not shout at me she then pulled the microphone right up to her lips and shouted loudly through it so that the whole waiting room could hear,i was extremely embarrassed by this and thought it was uncalled for as i never once raised my voice to her.I was already very anxious about my daughters condition so i was appalled at being treated this way by a member of staff that should surely be kind and compassionate towards patients and there family.I honestly hope that i never have to deal with this hospital ever again,i am disgusted at being treated this way.
"A & E receptionist very horrible"
About: Conquest Hospital Conquest Hospital St. Leonards - on-Sea TN37 7RD
Posted via nhs.uk
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