"Waiting times at St Pauls Eye Outpatient..."

About: The Royal Liverpool University Hospital

Another standard +2 hour waiting time. Unacceptable and the worst we ever experience. Every time. For the past 10 years or more.

Story from NHS Choices

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Response from The Royal Liverpool University Hospital

Thank you for your comment. It is a very busy clinic and patient do see several healthcare professioanls during that time, which may mean a longer wait. We are sorry if you have waited for longer than you felt was acceptable. We can look into why your wait was long today if you provide us with more details. If you would like to contact the PALs team, they will be able to help. You can contact them by phoning 0151706 4903/2265, via complaints@rlbuht.nhs.uk or typetalk 18001 0151 706 4903/2265.

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