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Brilliant service and care

Story from nhs.uk

"Brilliant service and care"

About: Ilkeston Community Hospital

I am so impressed with the staff and the service provided by Ilkeston hospital. I have recently had foot surgery and the whole process from the very first appointment to the surgery itself has been excellent and (unusually I think) organised for my convenience in terms of job and family commitments. Thank you, my life long belief in the NHS fully vindicated.

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Responses

Response from Lisa Hallam, Patient Support Officer, Derbyshire Community Health Services NHS Foundation Trust 9 years ago
Lisa Hallam
Patient Support Officer,
Derbyshire Community Health Services NHS Foundation Trust

Submitted on 15/05/2014 at 09:57
Published on Care Opinion at 11:21

Thank you for giving us your views on the care you received at Ilkeston Hospital. It is great for us when we hear that our patients have had a good service from DCHS. We do try to be flexible when we can and I am really pleased we were able to take into account your other commitments when arranging your care. I will make sure your posting is passed on to the staff at the hospital who treated you.

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Response from Ilkeston Community Hospital 9 years ago
Ilkeston Community Hospital

Submitted on 15/05/2014 at 10:59
Published on nhs.uk on 16/05/2014 at 04:00

Thank you for giving us your views on the care you received at Ilkeston Hospital. It is great for us when we hear that our patients have had a good service from DCHS. We do try to be flexible when we can and I am really pleased we were able to take into account your other commitments when arranging your care. I will make sure your posting is passed on to the staff at the hospital who treated you. Lisa Hallam, Patient Support Officer, Derbyshire Community Health Services NHS Trust

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