"Urgent care visit"

About: Bishop Auckland Hospital

My husband and I needed to attend urgent care last night. We were so grateful to be seen as quickly as we were. Our 7 year old child was treated as kindly and efficiently as possible by everyone we saw. We were treated with consideration too. Our child was swiftly transferred to the University Hospital of Durham where he is making good progress. Thanks to all concerned. I am so proud of our NHS it is the brilliant staff that make it successful.

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Response from Bishop Auckland Hospital

Thank you for providing feedback on your recent visit to the Urgent Care Centre at Bishop Auckland Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care your child received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the staff involved. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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