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Why the wait

Story from nhs.uk

"Why the wait"

About: The Maidstone Hospital

After attending, yet again, the department appears to be unable or unwilling to progress treatment without a 3 or 4 weeks delay for every test or scan. I have now been going to the hospital for a year without a conclusion let alone treatment. My condition has worsened. I would have been treated more quickly at the vets.

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Responses

Response from The Maidstone Hospital 10 years ago
The Maidstone Hospital

Submitted on 02/04/2014 at 12:34
Published on nhs.uk on 05/04/2014 at 04:01

Thank you for taking the time to leave feedback on your experience of our outpatient service. We were sorry to learn that you have not yet received a diagnosis or treatment plan and can appreciate the frustration this must be causing you. We would be very keen to discuss this in more detail with you to see if we can offer any assistance. If you would like to do so, please contact the Patient Advice and Liaison Service (PALS) on 01622 224960 where a member of staff will be happy to help. Kind regards, The PALS Team.

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