"Teach someone to answer the phone"

About: King George Hospital

Been trying to find out a appointment after a spell as a in patient. Phone rings and rings then it either cuts off or is picked up and put down again. Very helpful king georges. A simple task turned into a nightmare. You really make me feel better!!!

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Response from King George Hospital

Thank you for your comment. I am sorry you’ve had difficulty getting through to a call taker on the appointment line. I understand how frustrating that must be. Our hospitals take a large volume of calls every day; however I hope that you were eventually able to book your appointment. If this was not the case, please contact our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk, so we can help you with this. Yours sincerely, Stephen Burgess Medical Director

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