"Medical assessment ward"

Thank you very much for expressing your appreciation of the care you received from the staff on the Medical Assessment Unit at Eastbourne DGH. It’s always encouraging for staff to receive positive feedback. As a Trust we are committed to giving the highest quality of care and will ensure your comments are shared with staff. In addition, we're pleased to hear that you enjoyed the food. On a less positive point, we are concerned to read that you were not kept informed when you initially arrived. We would like to assure you that all comments are taken seriously and acted upon as part of our ongoing commitment to improving people’s experience. We would be happy to look into this further for you should you wish to make contact with us and provide some further details. If you would like to This can be arranged by contacting the Patient Advice and Liaison Service (PALS) on 01323 435886 or by email on PALSE@esht.nhs.uk. We are pleased that you are feeling a bit better and hope that you continue to make a good recovery.