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i was an inpataint here

Story from nhs.uk

"i was an inpataint here"

About: Callington Road Hospital

the hospital was ok but some staff attitude was as if they didnt want to be there. there care and tretment isnt wat it seems. they take to long to do any thing like giving leave and things like that and they tell u one thing and do the opasit. other wise i didnt mind being there.also one of the staff would go to sleep on shift in the small lounge and got abit anoide if u woke her.

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Responses

Response from Callington Road Hospital 10 years ago
Callington Road Hospital

Submitted on 07/03/2014 at 10:19
Published on nhs.uk on 11/03/2014 at 03:01

Thank you for telling us about your experience at Callington Road Hospital. I am really sorry to read that there were delays in giving you leave from the ward and that staff attitude was a problem at times. We would very much like to understand this in more detail and see if we could learn and make improvements from your feedback. The PALS team would be very happy to speak to you and can be contacted at : 0800 073 1778 or 01249 468 261 with best wishes Jo Davis PALS Manager - AWP

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