"Smile please?"

About: University College Hospital University College Hospital London NW1 2BU

Posted via nhs.uk 10 years ago

Staff on the reception desk at Clinic J were very miserable, never seen them smile and their customer service skills were non-existent! They are not very patient-friendly, it makes you feel like they just don't care.

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University College Hospital

Submitted on 27/02/2014 at 15:36

Published on nhs.uk on 02/03/2014 at 03:00

Thank you for taking the time to feedback to us, we are very sorry to hear of your experience and your comments have been passed to the manager.

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Smile please?

"Smile please?"

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