"I would not recommend this hospital."

About: University Hospital Aintree

I would not recommend this hospital, not just on my last visit but based on other occasions. The cdu 3 ward is filthy. Dirty commodes blood stained walls thick fluff on beds. Yes there was a cleaner there but was busy talking to staff. The medical staff are excellent. Every thing else needs to be addressed. And not by senior staff as many are friends with the staff who work under them and are too afraid to upset them. It's great employing local people, but the thing is local people know one another in some social Circle or another, so I think some thought needs to go into staff arrangements, of seniorority.

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Response from University Hospital Aintree

We're very sorry to hear that you thought areas of our hospital were not as clean as they should be, although we are pleased you have noted that the medical staff were excellent on your visits. If you wish to take this further, our Customer Service team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 3287/2400 or by writing to: Customer Services department Aintree University Hospital NHS Foundation Trust Lower Lane Liverpool L9 7AL Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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