"Ward 14 were super"

About: Good Hope Hospital

My terminally ill and confused elderly mother with a lot of health issues was cared for well on ward 14, the week before she died. The sister was so kind and empathetic. The palliative team were good. Staff were kind, even those bringing round food and drinks, it was a team effort. They were busy of course (it is a surgical ward) but all credit to them, they really cared for my dear mom. The staff in the bereavement office also were kind, I didn't feel like a number to them. Thank you all.

Story from NHS Choices

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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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