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Follow-up call

Story from nhs.uk

"Follow-up call"

About: The Horder Centre - St Johns Road

Very satisfied with treatment. I would have appreciated a follow-up call, which was advertised.

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Responses

Response from The Horder Centre - St Johns Road 10 years ago
The Horder Centre - St Johns Road

Submitted on 20/01/2014 at 14:07
Published on nhs.uk on 24/01/2014 at 03:01

We are delighted to read that you were very satisfied with your treatment at The Horder Centre and can only apologise that you did not receive your post discharge phone call. Our process is to call all patients within 48 hours of discharge however the Centre did close over the Christmas period so this may have affected our processes. Please feel free to contact us directly if you have any concerns.

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