"TRAQS system very good on the whole"

About: Telford referral and quality service (TRAQS)

(as a service user),

TRAQS system very good on the whole. Very good experience from appointment to attending the clinic.

Appointment time was a little later than should have been.

3: 20 was actually seen by doctor just after 3: 30. Not bad at all really.

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Response from Jennie Moore, TRAQS Patient Advisor, RAQS, Telford and Wrekin CCG

Dear 'Elated451'

Thank you for taking the time to leave such a positive review of your experience with TRAQS. We are pleased that TRAQS came up to your expectations.

Unfortunately we can not comment on your appointment running a little late. You can contact the Patient Advice Liaison Officer (PALS) within the hospital you attended if you would like to discuss this further.

We are really greatful for your positive feedback, many thanks.

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