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"Reception , CT and Urology"

About: Good Hope Hospital

Just want to say thank you to the staff at Good hope hospital who have just cared for me . I found all the staff that I saw was brilliant , reception staff are friendly and updated my records correctly there and then , Staff in the CT department was very good and reassured me the scan is nothing to worry about and took time to talk me thru it and was I wasn't there for long at all . This morning I had an appointment in the Urology department which I haven't been looking forward too but the nurses really put my mind at rest . The consultant and his team was brilliant they explained everything to me and carried out the procedure quickly and effecifly and they are friendly . So I have had a real good experience with GoodHope hospital

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust 10 years ago
Iona Belgrove
Patient Services Manager,
Heart Of England NHS Foundation Trust
Submitted on 14/04/2014 at 11:30
Published on Care Opinion at 12:05


Dear Mr James Hardeman

Thank your email regarding your experience at Good Hope Hospital. I have forward your feedback to each of the areas that you mentioned as I know they will be thrilled to receive your email.

I have also asked our Communications department to publish your email in the Good Hope's magazine.

Best wishes and a speedy recovery

Iona

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