"16 months after first visit still being..."

My mother in law presented to casualty in December 2012 with stomach pains. Was told she was constipated and told to take laxatives. After several visits to hospital and GP was finally sent for scan in June 2013 where they found ovarian cyst (had been on her file for years). After many out-patient appointments and approx 4 emergency admittances she was scheduled for operation in October but was cancelled until March 2014. Having finally got her operation she has been readmitted with exact same symptons as before and they have now said she has gall stones. She has been in hospital again for over a week with no treatment but has now contracted MRSA. She has been moved to an isolation room but when she got there it was splattered with blood and she refused to go in until it had been cleaned thoroughly. Have complained to hospital but been fobbed off at every stage! Don't use Wythenshawe Hospital unless you have no other choice!