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Care Opinion

Disgusted

Story from nhs.uk

"Disgusted"

About: Blackpool Victoria Hospital

My brother was sent home without any medication after seeing a heart specialist at this dire hospital. My brother passed away alone at home, and we did not know until a few days later. He had suffered heart failure. Why? Why didn`t they put him on medication? He was diagnosed with an enlarged heart muscle, which our Mother was diagnosed with 5 years ago here in Manchester... and guess what - her GP started her on tablets immediately, hence she is still with us 5 years later! My brother was only 58, our Mother was 84 when she was diagnosed and given immediate meds. My family hate this hospital, they have taken away our beloved, and we are all heartbroken.

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Responses

Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust 10 years ago
Paul Jebb
Assistant Director of Nursing (patient experience), Clinical Governance,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 10/04/2014 at 15:01
Published on Care Opinion at 20:22

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Sandra

On behalf of the Trust, I would like to offer my sincere condolences on the passing of your brother. I appreciate how upsetting and traumatic this event must have been for you and your family and would like to thank you for giving us valued feedback at this difficult time.

I am sorry you feel that the care given to your brother in the Lancashire Cardiac Centre was unsatisfactory. I will need some further details about his appointment in order to look into this for you. Please could you contact a member of my team 01253 65 5588 / patient.relations@bfwhospitals.nhs.uk so we can address your concerns as swiftly as possible.

Kind regards,

Paul Jebb

Assistant Director of Nursing – Patient Experience

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Response from Blackpool Victoria Hospital 10 years ago
Blackpool Victoria Hospital

Submitted on 16/04/2014 at 14:58
Published on nhs.uk on 17/04/2014 at 04:00

On behalf of the Trust, I would like to offer my sincere condolences on the passing of your brother. I appreciate how upsetting and traumatic this event must have been for you and your family and would like to thank you for giving us valued feedback at this difficult time. I am sorry you feel that the care given to your brother in the Lancashire Cardiac Centre was unsatisfactory. I will need some further details about his appointment in order to look into this for you. Please could you contact a member of my team 01253 65 5588 / patient.relations@bfwhospitals.nhs.uk so we can address your concerns as swiftly as possible. Kind regards, Paul Jebb Assistant Director of Nursing – Patient Experience

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